Managing Staff Under Stress

Date 19 September, 2019 | Time 9am-4.30pm

Venue OSEA, 64 Arena Avenue, Invercargill

Event Description


The impact of stress in the workplace is well known. Pressure, to varying degrees, is experienced across all levels of an organisation operating within an increasingly complex society, no matter the occupation, purpose, or marketplace. The consequences of high workplace stress include poor morale, reduced performance, resistance to change and increased conflict. Two main factors that contribute to a higher risk of experiencing workplace stress are: complexity of role and responsibilities, and time pressure to achieve and perform. It is the obligation of all employers, and by default all managers as agents of their employer, to take reasonable steps to reduce workplace stress and manage it as effectively as possible.

This does not mean that stress must be removed (not that it’s possible to do that anyway) but that reasonable steps must be made. Managing stress is, at the end of the day, a partnership between the employer and the employee and both have responsibilities. Health and safety legislation highlights, among other things, the personal responsibility of a manager to actively demonstrate their efforts to manage the occupational health of those whom they are responsible for, to be proactive, and to take responsibility for team and broader workplace culture. In practice this means that individual managers can be held accountable and raises significant implications for occupational health practice and responsibility. There are a number of simple and effective points to consider when looking at a program to improve a manager’s stress-reduction capability, and in turn reduce employer liability and promote employee performance, well-being and overall team adaptability.

  • Leaders at any level
  • Business owners
  • Line managers and supervisors
  • Team Leaders
  • HR Advisors and business partners
  • Health and safety officers and advisors
  • Project leaders and managers
  • Stress, the brain and our physiology
  • Understanding the difference between discomfort and distress
  • Evaluation, management options, rehabilitation back in to work
  • Utilising health professionals to aid recovery
  • Legal duty of care considerations and privacy principles
  • Managing difficult conversations in this space

Case studies


One Day

This Employers’ Otago Southland workshop is registered for the NZTE Capability Development voucher programme. | Regional Business Partner Network event reference OSEA1019


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit

Ticket Cost
Chamber member $693 + GST
Non member $895 + GST
Register for this event