Performance Management and Disciplinary Issues

Date 17 September, 2019 | Time 9am - 4.30pm

Venue OSEA, 64 Arena Avenue, Invercargill

Event Description

A comprehensive overview of the performance management process.

Learning objective

This course will equip you with practical information on how to manage employee performance and disciplinary issues.

Designed for

Business owners, managers, supervisors and human resource professionals.

Learning outcomes

Is it performance or discipline? You will learn how to improve the way you conduct the performance management and disciplinary process.

Learning content
  • Performance management process
  • How to improve staff performance
  • Establishing effective measures of performance - standards and KPIs
  • Performance interviews
  • When does a performance issue become a disciplinary issue?
  • Disciplinary meetings and dismissals - what can you say and what you should not say
  • Aligning employment documentation with process
  • Personal grievances
  • Procedural fairness and good faith
  • Resolving employment relationship problems (ie mediation)
  • Case studies and relevant case law
Learning outcomes
  • Understand difference between poor performance and misconduct
  • Setting standards for performance and behaviour
  • Monitoring performance and behaviour against standards
  • Provide a systematic approach to verbal and written warnings
  • Understand options and risks
  • Ensure procedural fairness guidelines are clear and observed at all times

One day

This Employers’ Otago Southland workshop is registered for the NZTE Capability Development voucher programme. | Regional Business Partner Network event reference OSEA102


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit

Ticket Cost
Chamber members $660 + GST
Non members $820 + GST
Register for this event